Our experienced collection staff works diligently using our rigorous collection process. Our techniques and advanced collection software enables us to provide our clients with a greater recovery. We use a professional approach to work out an amicable resolution with each consumer.
The day an account is placed with us, we run it through the National Change of Address System. We continue working through the collection cycle as needed, utilizing the various databases and investigative tools to locate each debtor as fast as possible. Locating a debtor is an important step in a fast and efficient recovery.
We report to the three major credit bureaus: Experian, Equifax, and Trans-Union. We send data twice a month with all new referrals and updates as required by law. We are 100% compliant with the Fair Credit Reporting Act.
Legal remedies and representation may be a necessary step in recovering unpaid debt. Upon client request, we will refer accounts to a legal collection attorney for legal action on any account with an outstanding balance of $600 or higher.
With limited information provided by our client, we will utilize vast skip tracing resources to locate the debtor. We will inform the debtor of the potential ramifications of not making proper restitution of the check. Additionally, we can facilitate credit reporting of the insufficient funds check to the national credit bureaus.
Online access is available 24/7/365 for both clients & consumers. Our web portal allows clients to upload accounts. Accounts are immediately imported to our system allowing us to start the recovery process. Clients can access and update accounts anytime. Consumers can also access our system online 24/7/365 to make payments, provide updated account information, and more.
Superior client service is of paramount importance to us. We have an experienced, professional, and courtesy staff of client representatives available to put your needs first. We will work hard to make you work less. Doing business with us is simple and straight forward.
We will provide all clients with monthly remittance reports. Our advanced software will provide clients with the following reports: paid in full, adjusted, new accounts listed, and more at the time of the remittance. In addition, the entire process can be completely paperless. You can receive all reports via email or fax and your check direct deposit the next business day. No waiting on your money! Upon the client's request, we can customize further reports and all reports can be easily obtained through our Client Connect web access.